Shipping policy
At RadiantLook, we strive to get your beauty products to you as quickly and safely as possible. Please read our shipping policy for details.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- You will receive an email confirmation once your order has been shipped.
2. Shipping Methods & Delivery Times
- We offer standard and express shipping options.
- Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- Delivery times may vary depending on your location, holidays, or unforeseen delays.
3. Shipping Costs
- Shipping fees are calculated at checkout and depend on your location and chosen shipping method.
- Occasionally, promotions may include free shipping; details will be specified during checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
- If you experience any issues with tracking, contact us at support@RadiantLook.shop.
5. Lost or Damaged Packages
- RadiantLook is not responsible for packages lost due to incorrect shipping addresses or carrier delays.
- If your package arrives damaged, please contact us within 7 days of delivery at support@RadiantLook.shop with photos and order details so we can assist you.
6. International Shipping
- Currently, we ship to select international destinations.
- International shipping times and fees vary by location and customs procedures. Customers are responsible for any customs duties or taxes.
7. Contact Us
For any shipping-related questions or concerns, reach out to our friendly support team at:
Email: support@RadiantLook.shop